Call Center Operations

Call Center Operations

4.11 - 1251 ratings - Source



As one of the titles in the American Productivity a Quality Center's Passport to Success series, Call Center Operations: A Guide for Your Journey to Best-Practice Processes provides readers with a comprehensive understanding of what it takes to achieve successful call center operations. Based on years of research into the practices of leading organizations--and supported by examples of best practices and tips from actual practitioners - this book will guide readers in their own call center efforts. - AmazonBased on years of research into the practices of leading organizations--and supported by examples of best practices and tips from actual practitioners - this book will guide readers in their own call center efforts. - Amazon


Title:Call Center Operations
Author: Becki Hack, Peggy Newton, Trip Wyckoff
Publisher:Espionage Press - 2000
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA