Cruise Management

Cruise Management

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Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operatorsa€™ back-offices and for cruisersa€™ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.It comes with the full spectrum of ordinary navigational features plus detailed information for typical tourist activities like ... Merian also offers electronic travel guides for several other devices like ordinary navigational systems, or through Apples app store for the IPhone and IPod touch ... 5.6 The tour guidea#39;s role aamp; the DTG: A comparative analysis conclusion In his article THE TOURIST GUIDE: The Origins, anbsp;...

Title:Cruise Management
Author: Alexis Papathanassis, Michael Breitner, Cornelia Schoen
Publisher:Springer Science & Business Media - 2011-11-03

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