Customer Obsession

Customer Obsession

4.11 - 1251 ratings - Source

CTI Application Team Manager, Verizon Customer Obsession Graffiti #9 Customer service in the past has been the realm of ... aquot;You start attracting a more computer-literate user who wants to use e-mail, the phone, Web call back, text chat andanbsp;...

Title:Customer Obsession
Author: Ad Nederlof, Jon Anton, Natalie L. Petouhoff
Publisher: - 2002-01-01

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