GCSE Leisure and Tourism

GCSE Leisure and Tourism

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Whether studying for an Edexcel, OCR or AQA award, these textbooks, supported by a Tutor's Resource File, cover all the material needed for your chosen specification.Chapter Customers are the most important part of any successful organisation, so all leisure and tourism facilities must aim to make sure their customers are happy with the products and service they receive. Customer service includes allanbsp;...

Title:GCSE Leisure and Tourism
Author: Pater Hayward
Publisher:Heinemann - 2002-12

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