Organizational Communication: Approaches and Processes

Organizational Communication: Approaches and Processes

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ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES presents organizational communication from both a communication and managerial perspective. Professor Millera€™s clear writing style and consistent use of examples and case studies result in a text that youa€™ll find easy to understand. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.U.S. economy then underwent a radical shift, and today, it can largely be character- ized as a service economy. There are estimates that ... for the rest of the day. Moreover, customer ser- vice today extends to a wide range of online and mobile interactions, ranging from the ease of a return at Amazon ... Indeed, in 2013, Spirit Airlines eliminated their toll-free customer service phone number. Why are thereanbsp;...

Title:Organizational Communication: Approaches and Processes
Author: Katherine Miller
Publisher:Cengage Learning - 2014-01-01

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