Technological Innovation in Retail Finance

Technological Innovation in Retail Finance

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This edited volume offers a new and original approach to the study of technological change in retail finance. Documenting developments in the US alongside case studies from Mexico and Europe, Technological Innovation in Retail Finance addresses the variety of financial institutions that populated the markets for retail finance. It offers a massive research base reflecting not only breadth of contributor interests, but also a unity of purpose that comes from several workshops and comments on each other's work. Technological innovation had a major role in the shaping and developing of administrative procedures, routines, and capabilities in organizations offering retail financial services. Indeed, with the exception of contemporary case studies for the UK, the current a€˜state of the arta€™ in the study of the computerization of financial services from an historical perspective is overwhelmingly focused on developments in the USA. This volume overcomes the usual bias towards the so called a€˜Atlantic continuitya€™ in the understanding of technological change related to applications of information and telecommunication technologies (ICT) by offering a number of sources of distinctiveness. It shows when and how technological change altered the competitive intensity in the markets for retail finance.handwrittena€.26 To access these files, analysts visited suburban strip malls to locate and copy ledger cards as well as application ... Woldrich, the senior member of the team set out in the rental car to find a repair shop some fifty miles away, leaving a ... Far from the idealized image of the ivory tower, doing scientific work at Fair Isaac involved manual participation. ... Interview F by author with a retired Fair Isaac employee, a first-generation analyst and senior executive, 8 August 2006.

Title:Technological Innovation in Retail Finance
Author: Bernardo Batiz-Lazo, J. Carles Maixé-Altés, Paul Thomes
Publisher:Routledge - 2010-11-23

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