The Marketing Accountability Imperative

The Marketing Accountability Imperative

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Earning the title of worst customer service in America was Sprint Nextel. ... to customer message posts go something like this: a€œYour issue has been passed along to our customer care centera€ (although there were occasionally typos, so you gotanbsp;...

Title:The Marketing Accountability Imperative
Author: Michael Dunn
Publisher:John Wiley and Sons - 2009-02-17

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