To Do No Harm

To Do No Harm

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With this important resource, health care leaders from the board room to the point-of-care can learn how to apply the science of safe and best practices from industry to healthcare by changing leadership practices, models of service delivery, and methods of communication.Ensuring Patient Safety in Health Care Organizations Julianne M. Morath, RN, MS, Joanne E. Turnbull, PHD ... care (experience) The experience plank includes promises to patients that contribute to customer service over and above the primary purpose of reinforcing safety For example, the aquot;nothing ... A specific work plan for safety, with ambitious aims, goals, assigned accountabila€” ities, and measures, anbsp;...

Title:To Do No Harm
Author: Julianne M. Morath, RN, MS, Joanne E. Turnbull, PHD
Publisher:John Wiley & Sons - 2005-05-06

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