Total Quality Management in Information Services

Total Quality Management in Information Services

4.11 - 1251 ratings - Source

Libraries a information centers are entering a new age of accountability, where these institutions must now justify their existence. This new book covers total quality management practices, programs, customer care a more. It shows how to make these ideas work for you.A sample line in a job description might read: a#39;Employees who have this position are expected to have demonstrated successful customer service skills in previous positions, and they are required to maintain a high level of excellence inanbsp;...

Title:Total Quality Management in Information Services
Author: Guy St. Clair
Publisher:Bowker-Saur - 1997

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.

Click button below to register and download Ebook
Privacy Policy | Contact | DMCA